Data protection - Le langage des fleurs: Your data safe

Data protection

1. Information on the collection of personal data and contact details of the Controller

2. Data collection when you visit our website

3. Contacting us

4. Cookies

5. Data processing for order processing

6. Data processing when opening a customer account and for contract processing

7. Contacting the review reminder

8. Use of social media: Social plugins

9. Use of social media: Video

10. Online-Marketing

11. Web analysis services

12. Tools and Miscellaneous

13. Rights of the data subject

14. Duration of storage of personal data

1. Information on the collection of personal data and contact details of the

Responsible

1.1 Thank you for visiting our website. In the following, we would like to inform you about the handling of your

personal data when using our website. Personal data is

basically any data that can be used to identify you personally.

1.2 Controller for the processing of data on our website within the meaning of the data protection regulations

General Regulation (GDPR) is:

The language of flowers

Franziskanerstraße 2

81669 Munich

Germany

Tel:+498923239779

E-mail: office@le-langage-des-fleurs.de

1.3 In order to protect the security of your data during transmission, we use the current state of the

Encryption methods (e.g. SSL or TSL) via HTTPS.

2. Data collection when you visit our website

Every time you visit our website, our system automatically collects data and information that your browser

transmitted to our server (so-called "server log files"). The following data, which is technically necessary for us, will be

The following were raised:

- Our visited website

- Date and time at the time of access

- Amount of data sent in bytes

- Source/reference from which you came to the page

- Operating system used

- Browser used

- IP address used (if necessary: in anonymous form)

The legal basis for the processing is Art. 6 (1) (f) GDPR on the basis of our legitimate interest in

to improve the stability and maintain the functionality of our website. A disclosure or

no other use of the data will take place. The temporary storage of the IP address by

the system is necessary to enable the website to be delivered to the user's computer.

For this purpose, the user's IP address must be stored for the duration of the session.

We reserve the right to check the server log files retrospectively if there are concrete indications of a

unlawful use. The data will be deleted as soon as they are necessary to achieve the purpose for which they were

collection are no longer necessary. In the case of the collection of data for the provision of the website, this is

the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. One

storage beyond this is possible. In this case, the IP addresses of the users are deleted or

so that it is no longer possible to assign the calling client. The collection of data for the purpose of

Provision of the website and the storage of data in log files is essential for the operation of the website

Mandatory. Consequently, there is no possibility of objection on the part of the user.

3. Contacting us

If you contact us via the contact form, the data entered in the input mask will be

transmitted to us and stored. The data collected can be found in the respective input mask. At

When contacting us by e-mail, only the data entered by you will be sent to us.

übertragen.

The data will be used exclusively for the processing of the conversation and your request.

The legal basis for the processing of the data is Art. 6 para. 1 lit.

a) GDPR. Legal basis for the processing of data collected in the course of sending an e-mail

is Art. 6 para. 1 lit. f) GDPR. If the e-mail contact is aimed at concluding a contract,

the additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR. The data will be deleted,

as soon as they are no longer necessary to achieve the purpose for which they were collected, and provided that no

legal retention obligations. For the personal data from the input mask

contact form and those sent by e-mail, this is the case if the respective

conversation with the user is over. The conversation is ended when the circumstances

that the facts in question have been conclusively clarified. The User shall at all times have the

Possibility to withdraw their consent to the processing of personal data. If the user takes

contact us by e-mail, so that he can object to the storage of his personal data at any time.

contradict. In such a case, the conversation cannot be continued.

4. Cookies

Our website uses cookies.

Cookies are text files that are stored on the user's end device. When a user visits a website,

, a cookie may be stored on the user's operating system. Some of the features of our

The website cannot be offered without the use of cookies. This requires that the

browser is recognized even after a page change. The data generated by technically necessary cookies

The collected user data will not be used to create user profiles. In the above-mentioned purposes, there is also

our legitimate interest in the processing of personal data in accordance with Art. 6 (1) (f) GDPR.

In addition, our website may use cookies that allow an analysis of the surfing behaviour of the

(so-called third-party cookies). Further information on the scope, purpose, legal basis and

You can find options for objection in the respective sections of the respective chapter of this

Data protection.

As a user, you have full control over the use of cookies. By amending the

settings in your internet browser, you can disable, restrict or restrict the transmission of cookies.

delete. If you disable cookies for our website, you may not be able to use all the features

of the website. You can opt out of the transmission of Flash cookies by changing

of the Flash Player setting.

You can find help with the settings in the respective help menu of your browser or under the following links:

Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Some of the cookies used here are deleted after you close your browser (so-called session cookies).

cookies). Other cookies remain on your device and enable us or our partner companies to

(third-party cookies) to recognize your browser the next time you visit (persistent cookies). Become

cookies, they collect and process certain user information such as

Browser and location data as well as IP address values. Persistent cookies are automatically deleted after a

, which may vary depending on the cookie.

5. Data processing for order processing

5.1 If you wish to place an order in our webshop, it is necessary for the conclusion of the contract that you

Provide your personal information that we need to process your order. The ones you have

We process the data provided to process your order.

In some cases, we work together with external service providers to process your order. To do this, we need to

pass on the personal data required for this purpose.

If we commission transport companies with the delivery of your goods, we will give your data for the delivery of the

goods to the respective transport company. For the processing of payments

we will pass on your data to the commissioned credit institution within the scope of necessity. If we

payment service providers, you will also be informed about this below.

The legal basis for the disclosure of your data is Art. 6 (1) (b) GDPR.

5.2 Use of payment service providers

5.3 Apple Pay

If you select the payment method "Apple Pay" (a service of Apple Distribution International (Apple), Hollyhill

Industrial Estate, Hollyhill, Cork, Ireland), payment is processed via the "Apple Pay" function of your

iOS, watchOS or macOS operated device by charging one of your "Apple Pay"

deposited payment card.

The protection of your transaction is provided by the security functions of the hardware and software of your

Device. If a payment is to be approved, it must be completed by entering a code and verifying it.

by means of the "Face ID" or "Touch ID" function of their device.

The information you provide during the ordering process, together with the information about your order, will be used for the purpose of

Shared with Apple in encrypted form for payment processing purposes. This data is

then encrypted again by Apple and then sent to the

payment service provider of the payment card stored in Apple Pay. Through the encryption

ensures that only the website on which the order was placed can access the payment data.

.

After payment, Apple will provide the device account number and a transaction-specific, dynamic

Security code sent to the shop website to confirm the payment.

Personal data may be processed with the aforementioned curtains. In this case, this happens

for the purpose of payment processing in accordance with Art. 6 (1) (b) GDPR.

When using Apple Pay on your iPhone or Apple Watch to complete a purchase that you can make via

Safari on your Mac, your Mac and the authorization device communicate through a

encrypted channel on Apple's servers. Apple can process or store data. This

however, it is done in a format that does not identify your person.

Information on Apple Pay data protection can be found here: https://support.apple.com/de-de/HT203027

5.4 Google Pay

When selecting the payment method "Google Pay" (a service of Google Ireland Limited, Gordon House, 4 Barrow

St, Dublin, D04 E5W5, Ireland ("Google")), the payment processing is brokered via the "Google Pay"

application of your Android (at least 4.4 "KitKat") and has an NFC function.

mobile device. Payment is made via one of your payment cards stored with Google Pay or

a payment system verified there (e.g. PayPal). To make a payment via Google Pay of more than 25,- EUR

, you must first unlock your mobile device. Your

Information is shared with Google for the purpose of payment processing. Google generates a

one-time transaction number that is transmitted to the order website in order to process the payment.

verify. This transaction number is merely a numeric token that does not contain any information about your

data. The actual transaction is carried out between the user and the

Order website by debiting the payment method stored with Google Pay. In the described

processes, personal data may be processed. In this case, the processing is carried out for

purposes of payment processing in accordance with Art. 6 (1) (b) GDPR.

The Google Pay Terms of Use can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de

Further information on data protection with Google Pay can be found at the following Internet address:

https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

- iDEAL

When paying via "iDEAL", the payment is processed via the payment service provider Currence iDEAL

BV, P.O. Box 83073, 1080 AB Amsterdam, Netherlands (hereinafter referred to as "iDEAL").

We will pass on your information provided during the order process in addition to the information about

your order in accordance with Art. 6 (1) (b) GDPR exclusively for the purpose of payment processing, and

to iDEAL only to the extent necessary.

Details of iDEAL's privacy policy can be found here:

https://www.ideal.nl/en/disclaimer-privacy-statement/

- Stripe

If you select a payment method from the payment service provider Stripe, the payment is processed via the

Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland (hereinafter referred to as "Stripe")

called).

We will share your personal data together with the information about your order (name, address,

Account number, sort code, credit card number, invoice amount, currency and

transaction number) pursuant to Art. 6 (1) (b) GDPR exclusively for the purpose of

payment processing and only to the extent necessary to stripe.

- Shopify Payments

We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building,

Harcourt Street, Dublin 2. If you sign up for a payment through the payment service provider Shopify Payments

payment method offered, payment processing is carried out by the technical service provider

Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we will send your

information provided during the ordering process, together with the information about your order

(name, address, account number, sort code, credit card number, invoice amount, currency and

transaction number) in accordance with Art. 6 (1) (b) GDPR. Your data will be passed on

solely for the purpose of processing payments with Stripe Payments Europe Ltd. and only to the extent that:

than is necessary for this purpose. You can find more information about Shopify Payments data protection

at the following internet address: https://www.shopify.com/legal/privacy

Data protection information on Stripe Payments Europe Ltd. you'll find here:

https://stripe.com/de/privacy

6. Data processing when opening a customer account and for contract processing

If you open a customer account with us, you will be treated in accordance with Art. 6 para. 1 lit. b GDPR

personal data is collected and processed. The scope of the data is taken from the input form

evident. The data you enter will be stored by us for the purpose of processing the contract and

used.

You can delete your customer account at any time. This can be done by sending a message to the address of the

responsible or, if offered, directly in the customer account. In this case, we will also use your data

with regard to retention periods under tax and commercial law and after expiry of these periods

delete. This can only be done by your consent to permanent storage or a legally permitted further

use of data on our part.

7. Contacting the review reminder

7.1 Review Reminder by Real Reviews by Net Reviews

Based on your express consent in accordance with Art. 6 (1) (a) GDPR, we transmit your e-mail address

to the rating platform Echte Bewertung (Net Reviews Simplified Valuations)

Robert Schuman, CS 40494, 13002 Marseille, France (www.echte-bewertungen.com)). You will receive from

www.echte-bewertungen.com a review reminder via email.

You can revoke your consent at any time by sending a message to the

responsible person or www.echte-bewertungen.com revoke.

7.2 Review reminder by Google Customer Review

Based on your express consent in accordance with Art. 6 (1) (a) GDPR, we transmit your e-mail address

to the rating platform Google Customer Reviews ( © Google Ireland Ltd. Gordon House, Barrow Street,

Dublin 4, Ireland , (www.google.deYou will receive a review reminder from Google via email.

You can revoke your consent at any time by sending a message to the

controller or revoked to Google.

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

8. Use of social media: Social plugins

8.1 Facebook as the default plugin

We use social plugins ("plugins") of the social network Facebook on our website (Meta

Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) (hereinafter referred to as "Facebook").

You can usually recognize the plugins by the Facebook logo, usually a white "f" on a blue background.

You can view other versions of the Facebook plugin here:

https://developers.facebook.com/docs/plugins

When you visit one of our websites in which such a plugin is integrated, your browser provides a direct

connection to Facebook's servers and transmits the content of the plugin directly

to your browser, even if you don't have a Facebook profile or are not currently logged in to Facebook.

This information (including your IP address) can be transmitted from your browser directly to a Facebook server.

are transferred to the USA and stored there.

If you are logged in to Facebook at the relevant time, Facebook will be able to track your visit to our website.

Assign your website directly to your Facebook profile. If you interact with a plugin (e.g. the "Like"

"me"/"like" button or comment on something), this information is also sent directly to a server of

Transfer Facebook and save it there. The actions can be published on your Facebook profile and

to your Facebook friends.

Our legitimate interest lies in the display of personalized advertising and the exhaustion of the full

financial potential of our website. The legal basis is Art. 6 para. 1 lit. f GDPR.

Facebook's legitimate interest lies in the display of personalized advertising tailored to your needs.

Design of the service. The legal basis is Art. 6 para. 1 lit. f GDPR.

If you do not want to associate the data collected through our website with your Facebook profile,

, you must log out of Facebook before visiting our website. You can download the

of Facebook plugins can also be prevented with add-ons for your browser, e.g. with the script blocker "NoScript"

http://noscript.net/).

Meta Platforms, Inc., based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data

Privacy Framework", which ensures compliance with the level of data protection applicable in the EU

Guaranteed.

Further information can be found in Facebook's privacy policy:

http://www.facebook.com/policy.phphttps://www.facebook.com/legal/EU_data_transfer_addendum

8.2 Google+ as a default plugin

On our website we use the "Google+", a plugin of the social network Google+ (Google

Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) (hereinafter referred to as "Google+").

You can recognize the plugin by the "+1" on a white or colored background. Other possible

Arrangements can be viewed here: https://developers.google.com/+/plugins.

If you are logged in to Google+ at the relevant time, Google+ may track your visit to our website.

Assign your website directly to your Google+ profile. When you interact with a plugin, this

Information is also transmitted directly to a Google+ server and stored there. A transfer of

Data to the USA is possible.

Our legitimate interest lies in the display of personalized advertising and the exhaustion of the full

financial potential of our website. The legal basis is Art. 6 para. 1 lit. f GDPR.

The legitimate interest of Google+ lies in the display of personalized advertising tailored to your needs.

Design of the service. The legal basis is Art. 6 para. 1 lit. f GDPR.

If you do not want the data collected via our website to be associated with your Google+ profile,

you must log out of Google+ before visiting our website. You can start loading the Google+

Prevent plugins with add-ons for your browser, e.g. with the script blocker "NoScript"

http://noscript.net/).

Google LLC, based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data Privacy

Framework", which ensures compliance with the level of data protection applicable in the EU.

Further information can be found in the privacy policy of Google+:

https://www.google.de/intl/de/policies/privacy/

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

8.3 Instagram as a default plugin

We use our website social plugins ("plugins") of the social network Instagram

(operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) (hereinafter "Instagram")

called).

You can usually recognize the plugins by the "Instagram camera". Other designs of the Instagram plugin

can be viewed here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

When you visit one of our websites in which such a plugin is integrated, your browser provides a direct

Instagram transmits the content of the plugin directly

to your browser, even if you don't have an Instagram profile or are not currently logged in to Instagram.

This information (including your IP address) is transmitted from your browser directly to an Instagram server.

transferred to the USA and stored there.

If you are logged into Instagram at the relevant time, Instagram may track your visit to our

Assign your website directly to your Instagram profile. When you interact with a plugin (e.g. the

"Instagram" button or comment on something), this information is also sent directly to a server

from Instagram and saved there. The actions can be published on your Instagram profile

and your Instagram friends.

Our legitimate interest lies in the display of personalized advertising and the exhaustion of the full

financial potential of our website. The legal basis is Art. 6 para. 1 lit. f GDPR.

If you do not want to associate the data collected through our website with your Instagram profile,

, you must log out of Instagram before visiting our website. You can download the

of Instagram plugins can also be prevented with add-ons for your browser, e.g. with the script blocker "NoScript"

http://noscript.net/).

Meta Platforms, Inc., based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data

Privacy Framework", which ensures compliance with the level of data protection applicable in the EU

Guaranteed.

You can find more information on this in the privacy policy of

Instagram:https://instagram.com/about/legal/privacy/

8.4 Pinterest as a default plugin

On our website, we use social plugins ("plugins") of the social network Pinterest (Pinterest Inc.,

808 Brannan Street, San Francisco, CA, 94103, USA ) (hereinafter referred to as "Pinterest").

You can usually recognize the plugins by the "Pin it" buttons. Find more designs of Pinterest plugins

You here: https://developers.pinterest.com/docs/getting-started/introduction/

When you visit one of our websites in which such a plugin is integrated, your browser provides a direct

connection to the servers of Pinterest and transmits the content of the plugin directly to your browser, also

if you don't have a Pinterest profile or aren't currently logged in to Pinterest. This information

(including your IP address) is sent from your browser directly to a Pinterest server in the United States.

and stored there.

If you are logged in to Pinterest at the relevant time, Pinterest will be able to track your visit to our website.

Associate your website directly with your Pinterest profile. When you interact with a plugin (e.g. a "pin it"

button), this information is also transmitted directly to a Pinterest server and is used there

stored. The actions can be published on your Pinterest profile and shared with your Pinterest friends

are displayed.

Our legitimate interest lies in the display of personalized advertising and the exhaustion of the full

financial potential of our website. The legal basis is Art. 6 para. 1 lit. f GDPR.

Pinterest's legitimate interest lies in the display of personalized advertising tailored to your needs.

Design of the service. The legal basis is Art. 6 para. 1 lit. f GDPR.

If you do not want to associate the data collected through our website with your Pinterest profile

, you must log out of Pinterest before visiting our website. You can download the

of Pinterest plugins can also be prevented with add-ons for your browser, e.g. with the script blocker "NoScript"

http://noscript.net/).

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details

can be found here:https://policy.pinterest.com/de/privacy-policy#section-residents-of-the-eeaDatenschutzhinweise

from Pinterest:https://about.pinterest.com/de/privacy-policy

8.5 X (formerly Twitter) as default plugin

On our website, we use social plugins ("plugins") of the online service X (X Corp.., 1355 Market St,

Suite 900, San Francisco, CA 94103, US) (hereinafter referred to as "X").

You can recognize the plugins by the X logo or the blue bird

Further versions of the X plugin can be found here:

https://publish.twitter.com/

When you visit one of our websites in which such a plugin is integrated, your browser provides a direct

X transmits the content of the plugin directly to your computer.

browser, even if you do not have an X profile or are not currently logged in to X. This information

(including your IP address) is transmitted from your browser directly to a server of X in the USA and

stored there.

If you are logged in to X at the relevant time, X can immediately cancel your visit to our website.

to your X profile. When you interact with a plugin (e.g. click an "X" button), it is

Information is also transmitted directly to a server of X and stored there. The actions can be placed on

on your X profile and displayed to your X friends.

Our legitimate interest lies in the display of personalized advertising and the exhaustion of the full

financial potential of our website. The legal basis is Art. 6 para. 1 lit. f GDPR.

X's legitimate interest lies in the display of personalised advertising tailored to the needs of the

Design of the service. The legal basis is Art. 6 para. 1 lit. f GDPR.

If you do not want the data collected through our website to be associated with your X profile,

you must log out of X before visiting our website. You can stop loading the Twitter plugins

also with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

X participates in the EU-US Data Privacy Framework, which ensures adequate protection of your data even in the case of

processing on US servers.

Details can be found here:

https://x.com/de/privacy

Xr's privacy policy: https://x.com/privacy

9. Use of social media: Video

9.1 How to Use Vimeo Videos

On our website, we integrate plugins from the video portal Vimeo of Vimeo, LLC, 555 West 18th Street, New York.

York, New York 10011, USA ein.

If a page of our website is accessed with such a plugin, the browser provides a direct

connection to the servers of Vimeo. The content of the plugin is sent from Vimeo directly to your browser

and integrated into the page. This also informs Vimeo that your browser has the

page (including your IP address). This happens even if you don't have one

Vimeo account or are not currently logged in to Vimeo. This information is sent directly to a

server from Vimeo to the USA and stored there.

If you are logged in to Vimeo, Vimeo can block your visit to our website directly from your Vimeo account.

associate. As soon as you interact with one of the plugins (e.g. clicking the start button of a video),

This information is also transmitted directly to a Vimeo server and stored there.

This data processing is carried out in accordance with Art. 6 (1) (f) GDPR. Vimeo's legitimate interest lies in

here in market research and the needs-based design of the service.

To prevent the direct assignment of the data to your Vimeo account, you must register before your visit

of our website on Vimeo.

the purpose and scope of the data collection and the further processing and use of the data by Vimeo, and

Your rights in this regard and setting options to protect your privacy are subject to the

Vimeo's privacy policy: http://vimeo.com/privacy

For videos from Vimeo that are embedded on this website, the tracking tool Google Analytics

automatically integrated. It is Vimeo's own tracking, to which we have no access

and that cannot be influenced by our side. Google Analytics uses "cookies" for tracking.

The information generated by the cookie about your use of this website is usually sent to a

Google servers in the United States and stored there.

This processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of the legitimate interest of

Vimeo participates in the statistical analysis of user behavior for optimization and marketing purposes.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details

can be found here:https://vimeo.com/privacy

9.2 Use of Youtube Videos

On this website, we use the Youtube embed function to display and play videos of the

provider "Youtube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

("Google"). We use the extended data protection mode, which, according to the provider, provides a

Storage of user information only when the video(s) is played. If you use the

When you start playing embedded YouTube videos, the provider "Youtube" uses cookies to collect information

about your user behavior. According to "Youtube", these are used, among other things, to compile video statistics.

improve the user experience and prevent abusive practices. If

If you are logged in to Google, your data will be assigned directly to your account.

If you do not wish to be associated with your YouTube profile, you must register before activating the

buttons. Google stores your data (even for users who are not logged in) as usage profiles and

evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 (1) (f) GDPR on the basis of the

legitimate interests of Google in the display of personalized advertising, market research and/or

needs-based design of a website, as well as our legitimate interest in the integration of the

Videos in accordance with Art. 6 (1) (f) GDPR in the evaluation of user behaviour, design of our website

in accordance with the user's interest and the exploitation of the financial potential of our website.

You have the right to object to the creation of these user profiles, whereby you agree to exercise

YouTube. Regardless of whether the embedded videos are played,

every time this website is accessed, a connection to the Google network "DoubleClick" is recorded, which can be done without

our influence may trigger further data processing operations.

Data may also be transmitted to the servers of Google LLC. in the USA. More

Information on data protection at "YouTube" can be found in the provider's privacy policy at:

https://policies.google.com/privacy?hl=de Settings for personalized advertising are possible at:

https://adssettings.google.com/authenticated.

Google LLC, based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data Privacy

Framework", which ensures compliance with the level of data protection applicable in the EU.

Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/

10. Online-Marketing

Use of Google Ads conversion tracking

This website uses the online advertising program "Google Ads" and the conversion system within the framework of Google Ads.

Tracking der Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland ("Google").

With the help of advertising material (so-called Google Adwords) on external websites for our

offers. Our legitimate interest lies in the display of advertising that is of interest to you

and in achieving a fair calculation of advertising costs. The legal basis is Art. 6 (1) (a) GDPR,

namely your explicit consent.

Google Ads uses cookies for conversion tracking, which are set when you use a Google

AdWords ad.

These cookies usually expire after 30 days and are not used for personal purposes.

Identification. Each Google Ads customer receives a different cookie, so cookies cannot be served through the

Ads customers' websites are tracked.

The information obtained in this way is used to provide conversion statistics for ads customers over the total number of

People who clicked on their ad and were taken to a page with a conversion tracking tag

were forwarded.

You cannot be personally identified with it.

If you want to prevent tracking, you can set the Google Conversion Tracking cookie via your

Disable internet browser under user settings.

Google LLC, based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data Privacy

Framework", which ensures compliance with the level of data protection applicable in the EU. Under

At the following internet address you will find more information about the privacy policy of

Google:http://www.google.de/policies/privacy/

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

You can permanently deactivate conversion cookies by setting your browser accordingly

or download the browser plug-in available at the following link and

to install:http://www.google.com/settings/ads/plugin?hl=de

In this case, certain functions of this website may not be able to be used or may only be used to a limited extent

will.

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

11. Web analysis services

Google Analytics 4

On our website, we use Google Analytics 4, a web analysis service provided by Google Ireland Limited (Gordon

House, 4 Barrow St, Dublin, D04 E5W5, Ireland) (hereinafter referred to as "GA4").

Google Analytics uses "cookies". These are small text files that are stored on your device

and that enable an analysis of your use of the website. The information generated in this way about

Your use of this website (including the abbreviated IP address) will be transmitted to a server of Google

and stored and processed there, whereby a transfer to the USA is possible. The IP

Addresses are anonymized by default. For IPv4 addresses, the last octet is used, and for IPv6 addresses,

set the last 80 bits in memory to zero and thus "anonymized". A personal reference is excluded.

A transfer to servers of Google LLC based in the USA is not excluded.

During your visit to the website, GA4 records your user behaviour in the form of "events", such as:

Page views, first visit to the website, start of the session, your "click path", interaction with the website,

Scrolls, clicks on external links, internal searches, interaction with videos, file downloads, watched/

clicked ads, language setting. In addition, GA4 records your approximate location (region), your IP address

(in anonymised form), technical information about your browser and the data you use

devices (e.g. language setting, screen resolution), your Internet provider, the referrer URL (via which

website/through which advertising medium you came to this website).

On our behalf, Google uses this information to evaluate your website usage, to compile reports on the

To create website activity and other activities related to website and internet usage

to provide services to us. There is no merging of your

IP anonymized address with other data from Google.

The data collected in this context will be stored for two months.

The legal basis for the data processing described here, as well as for the setting of cookies, is your

explicit consent in accordance with Art. 6 (1) (a) GDPR. This consent may be revoked at any time with effect for the

future, for example by deactivating this Google service via the cookie consent tool, in which

to whom you have already given your consent.

Without your consent, Google Analytics 4 will not be used during your visit to the site. You can

revoke your consent at any time with effect for the future. To exercise your right of withdrawal,

please deactivate this service via the "Cookie Consent Tool" provided on the website.

Google LLC, based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data Privacy

Framework", which ensures compliance with the level of data protection applicable in the EU.

We have also concluded a data processing agreement with Google.

Further information on data protection by Google Analytics 4 can be found on the following websites:

https://policies.google.com/technologies/partner-sites

and

https://policies.google.com/privacy?hl=de&gl=de

Demographics

GA4's Demographic Characteristics feature can generate statistics that can be used to identify age,

gender and interests of site visitors. For this purpose, advertising and

Analyze third-party information and identify audiences for specific marketing activities

become. However, there is no personal assignment of data in this case. The data will be updated after two months

deleted.

UserIDs

If we use the extended function "UserIDs", your activities (including conversions)

can be analysed across the board. In this case, the analysis is not pseudonymous.

This is possible if you have given your consent to the use of Google Analytics 4 in accordance with Art. 6 (1) (a) GDPR

you have created an account on this website and you have logged in to this account on different devices.

Sign in.

Google Signals

If we use the "Google Signals" extension, we can send cross-border reports about your

usage behavior. However, we only get statistics and no personal data

Data. This analysis is only possible if you enable personalized ads in your Google Account and

Linked your devices to a Google Account. Likewise, your consent to the use of

Google Analytics in accordance with Art. 6 (1) (a) GDPR. The cross-device analysis can be carried out by

Disable the "personalized ads" feature in your Google Account. More

Information about Google Signals can be found here: https://support.google.com/analytics/answer/7532985?hl=de

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

12. Tools and Miscellaneous

12.1 Google Maps

We use "Google Maps" (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5,

Ireland ("Google").

Google Maps is used to display interactive maps and to create directions. Through

The use of Google Maps can provide information about the use of this website, including your IP address.

and the (start) address entered as part of the route planner function to Google

become. If you call up a website on our website that contains Google Maps, your browser will build

a direct connection to Google's servers. The map content is sent directly to your computer by Google.

browser and integrated into the website by it. Therefore, we have no influence on the

Scope of data collected by Google in this way. According to our knowledge, these are

at least the following data:

• the date and time of the visit to the website in question,

• Internet address or URL of the website accessed,

• IP address, (start) address entered as part of route planning.

We have no influence on the further processing and use of the data by Google and can therefore

cannot take responsibility for this. If you are logged in to Google, your data will be transferred directly to your

Google Account. If you do not want this assignment, you have to log out of Google.

Google stores your data (including that of users who are not logged in) as usage profiles and evaluates them. One

such evaluation is carried out in particular in accordance with Art. 6 (1) (f) GDPR on the basis of legitimate interests

by Google in the display of personalized advertising, market research and/or needs-based design

of its website. You have the right to object to the creation of these user profiles, whereby you can

with Google.

If you do not want Google to collect, process or use data about you via our website,

You can also deactivate JavaScript in your browser settings. In this case, you can use the

However, do not use the map display. Purpose and scope of the data collection and further processing and

Use of data by Google as well as your rights in this regard and setting options for protection

For your privacy, please refer to Google's privacy policy (

https://policies.google.com/privacy?hl=de).

Google's terms of service can be accessed here:

http://www.google.de/intl/de/policies/terms/regional.html

The terms of use for Google Maps can be found here:

https://www.google.com/intl/de_US/help/terms_maps.html

Google LLC, based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data Privacy

Framework", which ensures compliance with the level of data protection applicable in the EU. Under

At the following internet address you will find more information about the privacy policy of

Google:

http://www.google.de/policies/privacy/

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

12.2 Google reCAPTCHA

We use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04

E5W5, Ireland ("Google") pursuant to Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the

Avoid abuse and spam.

reCAPTCHA is a function that is intended to ensure that an input is made by a natural person

will.

The service sends your IP address and, if applicable, other data required by Google for the reCAPTCHA service

an Google.

When using the Google reCAPTCHA, your personal data may also be transmitted

to the servers of Google LLC. in the USA.

Google LLC, based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data Privacy

Framework", which ensures compliance with the level of data protection applicable in the EU. Under

At the following internet address you will find more information about the privacy policy of

Google:http://www.google.de/policies/privacy/

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

12.3 Google Tag Manager

We use the Google Tag Manager (Google Ireland Limited, Gordon House, Barrow

Street, Dublin 4, Ireland).

With the help of Google Tag Manager, we can use tracking or statistics tools and other technologies on

of our website via tags. Tags are not sections of code that describe specific activities on the

Record web page. The tags usually come from other Google programs, but can also be used by

other companies. The tags can collect browser data, integrate buttons

or set cookies.

However, Google Tag Manager itself does not create user profiles, store cookies, or take

independent analyses, but only serves to manage and play out the data

Tools.

Your IP address is collected through Google Tag Manager and may also be sent to the parent company of

Google may be transferred to the United States.

The legal basis for the use of Google Tag Manager is Art. 6 (1) (a) GDPR, namely your

Einwilligung.

Google LLC, based in the USA, is responsible for the US-European data protection agreement "EU-U.S. Data Privacy

Framework", which ensures compliance with the level of data protection applicable in the EU. Under

At the following internet address you will find more information about the privacy policy of

Google:http://www.google.de/policies/privacy/

Further information on Google's data protection can be found here: https://business.safety.google/privacy/

13. Rights of the data subject

13.1 Applicable data protection law grants you the right to the Controller in respect of the

Processing of your personal data Comprehensive rights of data subjects (access and data protection)

Intervention Rights), about which we inform you below:

- Right to information according to Art. 15 GDPR:

You may request confirmation from the controller as to whether personal data,

concerning you will be processed by the Controller. In addition, you have a right to

information about the purpose, the categories of personal data, the recipients, the planned duration of the

storage and the existence of other rights such as correction of the data or the existence of

right to lodge a complaint with a supervisory authority, the origin of your data, if it has not been determined by us.

the existence of automated decision-making, including profiling and, if necessary,

Meaningful information about the logic involved and the scope and scope of the

intended effects of such processing, as well as your right to be informed, which

there are safeguards in accordance with Art. 46 GDPR in the event of the transfer of your data to third countries;

- Right to rectification according to Art. 16 GDPR:

You have the right to the immediate rectification of any inaccurate data concerning you and/or the

Completion of your incomplete data stored by us; the correction or

Completion must take place immediately.

- Right to restriction of processing in accordance with Art. 18 GDPR:

You have the right to request the restriction of the processing of your personal data,

as long as the accuracy of your data, which you dispute, is verified when you request the deletion of your data.

data due to inadmissible data processing and instead request the restriction of the

request the processing of your data if you use your data to assert, exercise or

legal claims after we no longer use this data after the purpose has been achieved.

or if you have lodged an objection on grounds of your particular situation, as long as

it is not yet clear whether our legitimate reasons prevail;

If the processing of personal data concerning you has been restricted, this data may be

– apart from their storage – only with your consent or for the purpose of asserting, exercising or

to defend legal claims or to protect the rights of another natural or legal person.

legal person or for reasons of important public interest of the Union or of a

Member State. If the restriction of processing has been restricted, you will

informed by the controller before the restriction is lifted.

- Right to erasure according to Art. 17 GDPR:

You have the right to request the erasure of your personal data without undue delay if the

requirements of Art. 17 (1) GDPR are met. However, this right to erasure exists

in particular - but not exhaustively - where the processing is necessary for the exercise of the right to freedom of movement

expression and information, in order to comply with a legal obligation, for reasons of

public interest or for the establishment, exercise or defence of legal claims

is required

- Right to information according to Art. 19 GDPR:

If you have exercised your right to rectification, erasure or restriction of processing,

the Controller is obliged to disclose to all recipients to whom your personal data is disclosed.

have been notified of this rectification or deletion of the data or restriction of processing,

if this is not impossible or involves disproportionate effort. They are also

the right to be informed about these recipients.

- Right to data portability in accordance with Art. 20 GDPR:

You have the right to process your personal data provided to us in a structured, commonly used and

machine-readable format or to authorise the transmission to another controller.

insofar as this is technically possible;

- Right of revocation according to Art. 7 Para. 3 GDPR:

You have the right to object at any time to the processing of personal data concerning you that

on the basis of Art. 6 para. 1 lit. e) or f) GDPR; This also applies to a

profiling based on these provisions.

You also have the right to revoke your declaration of consent under data protection law at any time with effect for the

future. The withdrawal of consent shall not affect the lawfulness of the consent granted on the basis of the

consent until its revocation.

- Right to complain according to Art. 77 GDPR:

Without prejudice to any other administrative or judicial remedy, you shall have the

the right to lodge a complaint with a supervisory authority, in particular in the Member State in which they are stayed,

place of work or the place of the alleged infringement, if you believe that the

Processing of personal data concerning you violates the GDPR.

13.2 Right to object

You have the right to object to the processing of your data at any time with effect for the future if:

we use your data on the basis of our overriding legitimate interest after a balancing of interests

process.

If you make use of this right to object, we will stop processing your data,

if there is no evidence of overriding compelling reasons worthy of protection against the termination, or

if the further processing serves the exercise or defence of legal claims.

14. Duration of storage of personal data

The duration of the storage of personal data depends in each case on statutory retention periods

off. After the expiry of this period, we routinely delete the data if it is no longer necessary for the performance of the contract or -

initiation and/or there is no legitimate interest for us in the further storage.

Stand: 01/2025