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You have the right to revoke this contract within 14 days without giving reasons.

The withdrawal period is 14 days from the date on which you or a third party you have named, which is not the carrier, has or has taken possession of the last product.

In order to exercise your right of revocation, you must inform us (Le langage des fleurs, Franziskanerstraße 2, 81669 Munich, Germany, tel: +498923239779, e-mail: (Eg a letter, e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. They bear the direct costs of returning the goods. The direct costs of returning the goods will be estimated at no more than 500 euros for each of these goods with regard to goods which can not normally be returned to us by post (freight forwarding).

They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

Exclusion or premature termination of the right of revocation:

The right of revocation does not exist with contracts

- for the supply of goods which are not prefabricated and which are subject to an individual selection or destination by the consumer, or which are clearly tailored to the personal needs of the consumer;

- the supply of goods which are likely to deteriorate rapidly or whose expiry date would be quickly exceeded; For the supply of goods whose price depends on fluctuations in the financial market on which the entrepreneur has no influence and which may occur within the period of revocation

The right of revocation expires prematurely in the case of contracts

- the supply of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery;

The right of revocation shall not apply to consumers who are not members of the European Union at the time of conclusion of the contract and whose sole domicile and delivery address are outside the European Union at the time of conclusion of the contract.

Model withdrawal form

(If you want to revoke the contract, please fill out this form and return it.)

To Le langage des fleurs, Franziskanerstraße 2, 81669 Munich, E-Mail:

I / we (*) hereby revoke the contract for the purchase of the following goods (*) concluded by me / us / the provision of the following service (*):

Ordered on (*) / received on (*)

Name of consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only in the case of a communication on paper)


(*) Delete as appropriate

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